Problem: Firefox 61.0.2 Stable on Windows 10 version 1803 often says Unverified Session when I try to change Firefox Sync account password
It works fine in Firefox 13.1 on iOS, though. I want that error message to be more helpful by telling me what I can do to correct this issue. I have left feedback for Firefox about this, and I will be expecting this issue be fixed in the near future.
All Replies (1)
Hi, that would be great if it worked that way but it does not. Support does not get your Feedback that goes to a team who prioritizes requests to fit into the schedule of updates for security & privacy along with new functions and repairs to some issues that have cropped up.
The issue you are having is specific to you. So it is a matter of trouble shooting the problem and coming up with things to fix your issue.
Did you reset your phone or Refresh Windows 10 ? Is this 2 step verification ? Please expand more on the issue if possible before posting below.
Please see if anything here helps you :
- https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer
- https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox
- https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips
You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply. https://pastebin.mozilla.org/