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Crash al iniciar Firefox

IXAP
IXAP
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Al arrancar la última versión de Firefox no se me ejecuta i me da este error.

He probado reinstalar sistema operativo mojave, limpiar caché del ordenador pero vuelve a lo mismo

Necesito ayuda urgente


AdapterDeviceID: 0x6640 AdapterVendorID: 0x1002 BuildID: 20190108160530 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1547741696 DOMIPCEnabled: 1 Email: FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1547654759 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 759 StartupCrash: 0 StartupTime: 1547741694 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190108160530","version":"64.0.2","vendor":"Mozilla","displayVersion":"64.0.2","platformVersion":"64.0.2","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,"model":94,"stepping":3,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":3200,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale":"es-ES"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6640","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac17,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"es-ES","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 7:"Gecko_IOThread",8:"Timer",9:"Socket Thread",10:"JS Watchdog",11:"JS Helper",13:"JS Helper",12:"JS Helper",14:"JS Helper",17:"Cache2 I/O",18:"Cookie",19:"GMPThread",21:"Compositor",22:"ImgDecoder #1",23:"ImageIO",24:"IPDL Background",27:"DOM Worker",29:"StyleThread#0",31:"StyleThread#2",30:"StyleThread#1",36:"ImageBridgeChild",37:"ProcessHangMon",43:"StreamTrans #44",35:"ImgDecoder #2",36:"ImgDecoder #3",37:"StreamTrans #45", Throttleable: 1 UptimeTS: 2.04275445 Vendor: Mozilla Version: 64.0.2 useragent_locale: es-ES

Este informe también contiene información sobre el estado de la aplicación cuando se cerró.

Al arrancar la última versión de Firefox no se me ejecuta i me da este error. He probado reinstalar sistema operativo mojave, limpiar caché del ordenador pero vuelve a lo mismo Necesito ayuda urgente AdapterDeviceID: 0x6640 AdapterVendorID: 0x1002 BuildID: 20190108160530 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1547741696 DOMIPCEnabled: 1 Email: FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1547654759 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 759 StartupCrash: 0 StartupTime: 1547741694 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190108160530","version":"64.0.2","vendor":"Mozilla","displayVersion":"64.0.2","platformVersion":"64.0.2","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,"model":94,"stepping":3,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":3200,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale":"es-ES"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6640","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac17,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"es-ES","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 7:"Gecko_IOThread",8:"Timer",9:"Socket Thread",10:"JS Watchdog",11:"JS Helper",13:"JS Helper",12:"JS Helper",14:"JS Helper",17:"Cache2 I/O",18:"Cookie",19:"GMPThread",21:"Compositor",22:"ImgDecoder #1",23:"ImageIO",24:"IPDL Background",27:"DOM Worker",29:"StyleThread#0",31:"StyleThread#2",30:"StyleThread#1",36:"ImageBridgeChild",37:"ProcessHangMon",43:"StreamTrans #44",35:"ImgDecoder #2",36:"ImgDecoder #3",37:"StreamTrans #45", Throttleable: 1 UptimeTS: 2.04275445 Vendor: Mozilla Version: 64.0.2 useragent_locale: es-ES Este informe también contiene información sobre el estado de la aplicación cuando se cerró.

All Replies (3)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
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Hola, Entiendo que el Firefox esta con una instalación limpia, es decir no tiene perfiles anteriores, consulto porque existe problemas con el Facebook Plug-in (fbplugin_1_0_1.plugin) . Puedes enviarnos los números de los Crash Reportes (empiezan con BP-xxxxxx) ubicados en: Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Gracias

IXAP
IXAP Question owner
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si desnistalé y volvi a instalar pero imagino que antes tenía un perfil anterior y alo ha quedado corrupto en my usuario. Cree u nuevo usuario admin en el mac y funciona bien. No se comp puedo hacer que funcione con my usuario actual. Es muy fustrante y quiero arreglarlo. Crash ID: bp-0e21d27d-b5b4-482f-9764-d52b20190125

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
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Hola Parece ser un Bug que afecta al Firefox 64 con OS X 10.14. Esta corregido en la version Firefox Nightly 66 (lo que equivaldría en programación a una version Apha). Puedes instalar la version de Firefox 66 en el usuario funcional y luego copiar el perfil del Firefox anterior al nuevo: http://mzl.la/1BAQULj Hay que tener en cuenta que como la version Nightly aun esta en prueba tiene actualizaciones constantes: 1 por día aprox. Saludos

Modified by GerardoPcp04