Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I find message 2987 in my Profile INBOX file?

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by Toad-Hall

mikidudle
mikidudle
more options

After first deep scan the AV says I have several infections. For example it says I have Trojan.Phishing.MH at: C:\appdata\Mike\Roaming\Thunderbird\Profiles\xxxxx.default\ImapMail\mail.urlname-2.net\INBOX=>(message 2987)

How in the world do I find that file. I can follow the directory list to INBOX but don't know how to edit it and if I can open it, how do I find that one message and delete it?

Your help would be greatly appreciated.

After first deep scan the AV says I have several infections. For example it says I have Trojan.Phishing.MH at: C:\appdata\Mike\Roaming\Thunderbird\Profiles\xxxxx.default\ImapMail\mail.urlname-2.net\INBOX=>(message 2987) How in the world do I find that file. I can follow the directory list to INBOX but don't know how to edit it and if I can open it, how do I find that one message and delete it? Your help would be greatly appreciated.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

As far as I'm aware, emails stored in mbox files are not numbered, they are listed one after the other in the order downloaded, so accessing the mbox file could be just as difficult to work out.

I use this method. Create a folder on the desktop - call it something like 'TB test'. Highlight all emails in 'Inbox' - use 'Ctrl+A' to do this. right click on highlighted emails and use the 'Save as' option. Save all Inbox emails as .eml files in that 'TB text' folder. This will store each email as a separate file. Then run scan on the 'TB test' folder. It should then identify exactly which email is causing the issue.

Then you can locate that email in 'Inbox' and delete it. Then compact the Inbox to fully remove all traces.

Delete the stored eml files in 'TB test' folder and then empty the 'Recycle bin'.