Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Address Book Export doesn't work -- no drop-down box displays

  • 4 replies
  • 2 have this problem
  • 3 views
  • Last reply by FredElgin

more options

I'd like to back up my address book to an .ldif file.

When I click on Tools in Address Book, the menu includes Export. When I click on that, nothing happens---no drop-down box----nada. I am on Version 60.6.1.

I'd like to back up my address book to an .ldif file. When I click on Tools in Address Book, the menu includes Export. When I click on that, nothing happens---no drop-down box----nada. I am on Version 60.6.1.

Chosen solution

In Address Book, enable the Directory Pane under View/Layout. Press Alt if the Menu Bar is hidden.

Read this answer in context 👍 0

All Replies (4)

more options

Did you select All Address Books or another address book? You can't export All Address Books since it's essentially a search result, not a defined address book.

more options

How do I select Address Books?

more options

Chosen Solution

In Address Book, enable the Directory Pane under View/Layout. Press Alt if the Menu Bar is hidden.

more options

Thank you; much of T'bird is not intuitive, and this is one such thing.