Firefox crashes when I access Flash
When I try to watch TV on my computer at https://watch.spectrum.net/livetv Spectrum presents a puzzle piece icon that asks me to turn on Flash. The moment I do, Firefox hangs up and nothing about it works (can't click on anything). I have to go to Task Manager to close it down. I have tried resetting Firefox to no avail.
Chosen solution
We can't access the site without an account.
Note: Windows 8 and Windows 10 have built-in flash players. Are you sure its a flash player? Many websites now use HTML players.
https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox
https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems
https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin
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Chosen Solution
We can't access the site without an account.
Note: Windows 8 and Windows 10 have built-in flash players. Are you sure its a flash player? Many websites now use HTML players.
https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox
https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems
https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin