Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

macOS Webauthn and U2f

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by ryan12

ryan12
ryan12
more options

Hi, Needing some help or clarification around an issue/bug with FireFox. I have FireFox running on a Windows 10 Machine and when visiting sites like Microsoft , there is an option to Sign in with Windows Hello or a security key which works like a charm. How ever when going to the same site using macOS and FireFox the option to sign in with a security key is not available as an option. I have checked the version of FireFox on both Windows & Mac and they are both 69.0.3 and I have also re-installed FireFox on macOS.

Is there anything that I am missing that is causing this not to work in macOS?

Thank You Ryan

Hi, Needing some help or clarification around an issue/bug with FireFox. I have FireFox running on a Windows 10 Machine and when visiting sites like Microsoft , there is an option to Sign in with Windows Hello or a security key which works like a charm. How ever when going to the same site using macOS and FireFox the option to sign in with a security key is not available as an option. I have checked the version of FireFox on both Windows & Mac and they are both 69.0.3 and I have also re-installed FireFox on macOS. Is there anything that I am missing that is causing this not to work in macOS? Thank You Ryan

All Replies (1)

ryan12
ryan12 Question owner
more options

Further to this I have also checked using Safari and the option to use a security key is available. This is only effecting FireFox on macOS.