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Character encoding problems. Missing letters. e.g: ç, à, ã, í...

  • 2 replies
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  • Last reply by MLuz

MLuz
MLuz
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In my native language (Portuguese ) I use letters like: ç, ã, í, à.. Each time i send a mail with Thunderbid, instead of those letters, the receiver gets: ��o. I've already changed my character encoding to UTF-8, ISO 8859-1, ISO 8859-2 , and problem remains. What can I do to solve this?

Note1: The subject text of the mail is ok. The problem is on field text. Note2: I use Thundrbird to manage my yahoo and gmail e-mail acount. And the problem is on both.

Thanks in advance for any support.

In my native language (Portuguese ) I use letters like: ç, ã, í, à.. Each time i send a mail with Thunderbid, instead of those letters, the receiver gets: ��o. I've already changed my character encoding to UTF-8, ISO 8859-1, ISO 8859-2 , and problem remains. What can I do to solve this? Note1: The subject text of the mail is ok. The problem is on field text. Note2: I use Thundrbird to manage my yahoo and gmail e-mail acount. And the problem is on both. Thanks in advance for any support.

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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I haven't seen this problem with gmail, but Yahoo smtp servers have a well-known issue with encoding special characters that can be fixed by switching a preference:

https://support.mozilla.org/en-US/questions/1260169

Does that help with your yahoo or gmail accounts?

MLuz
MLuz Question owner
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Perfect man !!! Thanks.

(A couple of days more I was going to change from Thundebird to another software)