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Firefox will not open www.hotmail.com or www.outlook.com - it acts like nothing was typed into the address

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  • 1 has this problem
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  • Last reply by squid

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I am trying to get to my hotmail account, but when I type www.hotmail.com or www.outlook.com it acts like nothing was requested.

If it is a brand new tab, it just stays blank and does nothing.

If there was already an address in the address bar, it reloads the preexisting website.

I have a bookmark for Hotmail as well but clicking that does nothing. It flashes the tab icon and stays on the current website.

Hotmail works fine on IE and fine on the app on my phone - the problem appears to be with Firefox.

I am trying to get to my hotmail account, but when I type www.hotmail.com or www.outlook.com it acts like nothing was requested. If it is a brand new tab, it just stays blank and does nothing. If there was already an address in the address bar, it reloads the preexisting website. I have a bookmark for Hotmail as well but clicking that does nothing. It flashes the tab icon and stays on the current website. Hotmail works fine on IE and fine on the app on my phone - the problem appears to be with Firefox.

Chosen solution

Well, it looks like bug 1621301. Could you clear the cache and cookies for the affected websites?

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Chosen Solution

Well, it looks like bug 1621301. Could you clear the cache and cookies for the affected websites?

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Thanks - that did it!