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Emails coming in marked as already read

  • 1 reply
  • 1 has this problem
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  • Last reply by sfhowes

angelcook
angelcook
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Hi, I am new to Thunderbird. I downloaded it to use with Quickbooks. My first problem is all my emails are coming in marked as read and greyed out. I have all my settings updated according to all the things I have already googled and nothing is working. The next problem is with quickbooks. In Gmail, when I send an invoice I get a dropdown bar to select which preset email form I want to use. In Thunderbird, there is no option for this. Also Thunderbird does not seem to integrate with quickbooks at all. When I add an email address to an invoice, gmail with ask if I want to save it or remove it and Thunderbird does not and I am spending a lot of time retyping the email body. I was under the impression that Thunderbird worked better with Quickbooks. We had been using Gmail and I wanted to get away from that and so I moved to Thunderbird thinking I would have better integration. It could very well be me, I just need some direction. I appreciate any input. Thank you in advance.

Hi, I am new to Thunderbird. I downloaded it to use with Quickbooks. My first problem is all my emails are coming in marked as read and greyed out. I have all my settings updated according to all the things I have already googled and nothing is working. The next problem is with quickbooks. In Gmail, when I send an invoice I get a dropdown bar to select which preset email form I want to use. In Thunderbird, there is no option for this. Also Thunderbird does not seem to integrate with quickbooks at all. When I add an email address to an invoice, gmail with ask if I want to save it or remove it and Thunderbird does not and I am spending a lot of time retyping the email body. I was under the impression that Thunderbird worked better with Quickbooks. We had been using Gmail and I wanted to get away from that and so I moved to Thunderbird thinking I would have better integration. It could very well be me, I just need some direction. I appreciate any input. Thank you in advance.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Mail appearing as read is often due to it being read on another device, and the status being transmitted to TB due to the nature of IMAP synchronization. Is that a factor?

With Quickbooks, the first thing to examine is if TB is the 64-bit version, while QB is a 32-bit app. If that's the case, you must install the 32-bit version of TB to have it integrated with QB.