Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't open links from other apps, error "Firefox is already running"

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by jonzn4SUSE

more options

I'm running Arch btw, with GNOME Shell 3.38.3 and Firefox 86.0 (64-bit).

If I have Firefox already open and I click on a link inside of another app, Firefox displays the following error message and the link fails to open.

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

However, if I close Firefox and then click the link again, Firefox will correctly open the link.

I'm running Arch btw, with GNOME Shell 3.38.3 and Firefox 86.0 (64-bit). If I have Firefox already open and I click on a link inside of another app, Firefox displays the following error message and the link fails to open. Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile. However, if I close Firefox and then click the link again, Firefox will correctly open the link.
Attached screenshots

All Replies (1)

more options

Can you replicate the same issue under another Arch account?