Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird email sending email fails with time-out to the outbound server.

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by sfhowes

kterryhodge
kterryhodge
more options

Both email servers I use fail to send email because it times-out on the outbound servers... " Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) outbound.att.net timed out. Try again. "

" Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again. "

From the Thunderbird FAQ and help site I have checked all settings and do not find anything wrong. I called my provider AT&T and they worked with me and determined that it is a Thunderbird issue. I'm not convinced of that with past experiences.

Please help with getting this resolved!

Both email servers I use fail to send email because it times-out on the outbound servers... " Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) outbound.att.net timed out. Try again. " " Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again. " From the Thunderbird FAQ and help site I have checked all settings and do not find anything wrong. I called my provider AT&T and they worked with me and determined that it is a Thunderbird issue. I'm not convinced of that with past experiences. Please help with getting this resolved!

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

First, with AT&T accounts, a secure mail key must be used in TB instead of the account password. Second, timeouts are often caused by antivirus scanning of outgoing mail. What is the antivirus and its mail settings?