Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost folders

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by Matt

more options

Today while trying to fix a login problem I had to remove an email account to update a password and when I logged back in several folders I had saved e-mails to were gone. Is there a way to recover them?

Today while trying to fix a login problem I had to remove an email account to update a password and when I logged back in several folders I had saved e-mails to were gone. Is there a way to recover them?

All Replies (1)

more options

Why would you remove an account to change the password? that would normally be done in the password manager (search Password in options)

Were these folders hanging off the account you deleted in the folder pane? Perhaps this http://kb.mozillazine.org/Recovering_deleted_mail_accounts