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Can't drag emails from inbox or sent folder to another folder

  • 1 reply
  • 2 have this problem
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  • Last reply by mrochelle

mrochelle
mrochelle
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I have Windows 10 Home version 20H2, Thunderbird 78.13.0. Moving messages does nothing using drag and drop from message header list to folder in left vertical pane. Moving works when right-clicking and selecting a folder from menu (but that takes forever because I have a ton of folders!).

I restarted Thunderbird with add-ons disabled (Thunderbird Safe Mode) by going to the Help menu, click on "Restart with Add-ons Disabled" but that did not help. So, I restarted with add-ons enabled. (I have not created any new add-ons.)

Help please!

I have Windows 10 Home version 20H2, Thunderbird 78.13.0. Moving messages does nothing using drag and drop from message header list to folder in left vertical pane. Moving works when right-clicking and selecting a folder from menu (but that takes forever because I have a ton of folders!). I restarted Thunderbird with add-ons disabled (Thunderbird Safe Mode) by going to the Help menu, click on "Restart with Add-ons Disabled" but that did not help. So, I restarted with add-ons enabled. (I have not created any new add-ons.) Help please!

All Replies (1)

mrochelle
mrochelle Question owner
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Well, I discovered the problem also existed in Windows Explorer, so I googled drag and drop issues on Windows PCs and it said to try rebooting. I had just rebooted recently, so it didn't occur to me that this was the problem. But, alas, it was and now it's fixed. Oh happy day.