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Links do not load on firefox

zaideemah
zaideemah
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When I am on a web page, I have to click the mouse right button and select open link on new tab or windows to be able to visit the link from the same page. For example when I am on ollusa.edu, if I click academic and select schools and collages, the page will not open. I have to right click on the mouse and select open link on new tab or windows. I cleared my cache and cookies and still have the issue.

When I am on a web page, I have to click the mouse right button and select open link on new tab or windows to be able to visit the link from the same page. For example when I am on ollusa.edu, if I click academic and select schools and collages, the page will not open. I have to right click on the mouse and select open link on new tab or windows. I cleared my cache and cookies and still have the issue.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Does this problem occur with links that aren't hidden in a menu, for example, a link to

https://www.mozilla.org/

in the middle of a post?

Could you test in Firefox's Safe/Troubleshoot Mode? In that mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is running:

You can restart Firefox in Safe/Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement?