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Access emails from a closed account

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by Liam

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After my wife recently passed, I closed her email account. She, as I, had been using Thunderbird and I have her profile and all of the email files. I want to add an email account to TB so I can read these emails as they contain information pertaining to the charity we support. TB will NOT create an account without an active email to which it can connect. I need a way to add a "dead" account using her profile and email files but without reopening the original email account for which there would be a fee.

It would be great if TB would allow this but I've tried several approaches and none work but then I may have been doing it wrong.

Suggestions would be appreciated.

William

After my wife recently passed, I closed her email account. She, as I, had been using Thunderbird and I have her profile and all of the email files. I want to add an email account to TB so I can read these emails as they contain information pertaining to the charity we support. TB will NOT create an account without an active email to which it can connect. I need a way to add a "dead" account using her profile and email files but without reopening the original email account for which there would be a fee. It would be great if TB would allow this but I've tried several approaches and none work but then I may have been doing it wrong. Suggestions would be appreciated. William

Chosen solution

If you already have an active account in TB, Local Folders is available to read mail folders from other profiles. Look in the other profile's Mail/<popserver>, Mail/Local Folders and ImapMail/<imapserver> locations, and sbd subdirectories, for the mbox files - the large files with no extension, named after folders, e.g. Inbox, Sent. Copy mbox files into Mail/Local Folders of the active profile, with TB closed, then restart TB and find the folders under Local Folders in the Folder Pane.

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Chosen Solution

If you already have an active account in TB, Local Folders is available to read mail folders from other profiles. Look in the other profile's Mail/<popserver>, Mail/Local Folders and ImapMail/<imapserver> locations, and sbd subdirectories, for the mbox files - the large files with no extension, named after folders, e.g. Inbox, Sent. Copy mbox files into Mail/Local Folders of the active profile, with TB closed, then restart TB and find the folders under Local Folders in the Folder Pane.

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sfhowes: Thank you for the very quick response and that it worked! Great support! Thank you! William