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Searching Using the Address Bar or Opening New Links Randomly Stops Working

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

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10+ times a day I'll go to search something using the address bar (google search) and it won't search anything. At the same time it won't load any new tabs unless they've been opened recently and it will open them offline. To fix the problem you either need to fully close out of Firefox and reopen it or open a new window in Private Mode and search something (which loads the pages) then exit out of Private Mode and research in normal mode and it will work... It also won't load certain aspects of websites like automation's in Salesforce, but if you open Private Mode it will load those aspects perfectly.

10+ times a day I'll go to search something using the address bar (google search) and it won't search anything. At the same time it won't load any new tabs unless they've been opened recently and it will open them offline. To fix the problem you either need to fully close out of Firefox and reopen it or open a new window in Private Mode and search something (which loads the pages) then exit out of Private Mode and research in normal mode and it will work... It also won't load certain aspects of websites like automation's in Salesforce, but if you open Private Mode it will load those aspects perfectly.
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This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You can try to set security.tls.enable_0rtt_data = false on the about:config page to disable this feature until this is fixed by Google or Mozilla to see if that helps.

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