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Unable to send emails from Thunderbird

  • 2 replies
  • 1 has this problem
  • 14 views
  • Last reply by andrew173

andrew173
andrew173
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Whenever I try to send an email from Thunderbird on one of my Force9 (PlusNet) accounts, I get an error message like this (1st image).

Retry gives an endless cycle of the same message. Enter New Password gives an opportunity to enter a new password, resulting in the same error message. Cancel gives the 2nd image.

ISP Plusnet Broadband provider Virgin Operating System Windows 11 Thunderbird version 91.9.1

Please help!

Thanks

Andrew

Whenever I try to send an email from Thunderbird on one of my Force9 (PlusNet) accounts, I get an error message like this (1st image). Retry gives an endless cycle of the same message. Enter New Password gives an opportunity to enter a new password, resulting in the same error message. Cancel gives the 2nd image. ISP Plusnet Broadband provider Virgin Operating System Windows 11 Thunderbird version 91.9.1 Please help! Thanks Andrew
Attached screenshots

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Andrew, How did you resolve your problem? Or Do you still encounter problems??

andrew173
andrew173 Question owner
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Hi Wayne

I have not been able to resolve the problem. My only workaround is to use webmail.

Thanks

Andrew