Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Jenkins error

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

swreg
swreg
more options

Hello,

In running version 100.0.2 (64-bit) and recently started getting the below error in Jenkins No valid crumb was included in the request(have been running Jenkins for over 2 years and never had this issue)

When I switch over to a Private Window the issue no longer occurs.

I tried the exact same webpage in Chrome browser and it works without having to go to a private mode.

Any Ideas ?

Hello, In running version 100.0.2 (64-bit) and recently started getting the below error in Jenkins No valid crumb was included in the request(have been running Jenkins for over 2 years and never had this issue) When I switch over to a Private Window the issue no longer occurs. I tried the exact same webpage in Chrome browser and it works without having to go to a private mode. Any Ideas ?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window