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Firefox doesn't open

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

katherine.hernandez.e
katherine.hernandez.e
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Every time I turn on my computer Firefox wont open until I open Chrome at leats once, after I open Chrone I have no problem I can close it and continue to work in Firefox, but it is still a weird problem, I have also uninstall and reinstall Firefox several times but it doesnt fix the problem.

Every time I turn on my computer Firefox wont open until I open Chrome at leats once, after I open Chrone I have no problem I can close it and continue to work in Firefox, but it is still a weird problem, I have also uninstall and reinstall Firefox several times but it doesnt fix the problem.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.