Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gmail

more options

Today, when I logged on to Gmail on my Mac desktop, and used Firefox to check my email, the screen is a blank white screen. I can't see any of my gmail info.

Today, when I logged on to Gmail on my Mac desktop, and used Firefox to check my email, the screen is a blank white screen. I can't see any of my gmail info.

All Replies (1)

more options

Hi mills, Let's try something simple, like clearing your cache and cookies.

  1. In the History menu, choose Clear Recent History.
  2. In the Time Range to clear drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now.