Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

A message is in All Mail, but i cannot find where it is hiding

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by david

Bimbadeen
Bimbadeen
more options

I have a message showing as unread in All Mail, but it is not in my inbox, or in junk or spam. Where is it? I cannot find anything to say 'show location. It's a google account. Thank you in advance.

I have a message showing as unread in All Mail, but it is not in my inbox, or in junk or spam. Where is it? I cannot find anything to say 'show location. It's a google account. Thank you in advance.

All Replies (1)

david
david
  • Top 10 Contributor
more options

Thunderbird only shows the folders to which you are subscribed, and that list of folders is set from within the Gmail account. So, you may need to check Gmail online to see which folders are available to an email client and then to subscribe in Thunderbird.