Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Despite of settings PDF is downloading instead of opening

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by spayero94

more options

As the subject. For two weeks or more, we have had trouble downloading PDF files instead of opening them. My environment opens a lot of documents in FF every day. The "Ask to download or open files" option is enabled, the pdf files in the list are set to always open in FF. We are not making any changes to the settings. We have over 100 stations with almost the default firefox settings and one day something just changed. Restoring the opening of pdf files in FF is important to us, because downloading them slows down our work.

As the subject. For two weeks or more, we have had trouble downloading PDF files instead of opening them. My environment opens a lot of documents in FF every day. The "Ask to download or open files" option is enabled, the pdf files in the list are set to always open in FF. We are not making any changes to the settings. We have over 100 stations with almost the default firefox settings and one day something just changed. Restoring the opening of pdf files in FF is important to us, because downloading them slows down our work.

All Replies (2)

more options

Hi, is the action for Portable Document Files still set to "Open in Firefox" in the Applications (content-types) list:

With that setting, when a server sends a PDF (with Content-Type: application/pdf) Firefox will either save the file in cache and display it with its original URL or, if the server sends Content-Disposition: attachment, Firefox will save the file in the "Save files to:" folder and display the PDF with a file:/// URL.

If the server sends a Content-Type header other than "application/pdf" or "application/octet-stream" then Firefox may use the generic handling (set below the box) instead of the PDF-specific one.

Is yours behaving that way?

more options

I think i get it now. They're proprably seen as attachments to the FF rather than specific file format. Thanks for detailed information, need to check that.