Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

help please

  • 3 replies
  • 0 have this problem
  • 4 views
  • Last reply by bucklescm

bucklescm
bucklescm
more options

the Mozilla /Firefox box keeps popping up and i don't know my password and everything i have tried hasn't work, reset Firefox password 2 times and it still pops up. I'm getting ready to delete Firefox from my computer, it is making me that mad. it is always popping up.bold text

the Mozilla /Firefox box keeps popping up and i don't know my password and everything i have tried hasn't work, reset Firefox password 2 times and it still pops up. I'm getting ready to delete Firefox from my computer, it is making me that mad. it is always popping up.'''bold text'''

All Replies (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Is this a problem with connecting to Sync since you tagged the question with Sync?

Can you attach a screenshot?

bucklescm
bucklescm Question owner
more options

here is a pic of what is going on

bucklescm
bucklescm Question owner
more options

is there a way to reset/ delete the account because i don't remember my primary password?