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HELP ACCESSING PROTON MAIL IN THUNDERBIRD OA A MAC

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Matt

J W
J W
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Set Up Your Existing Email Address

To use your current email address fill in your credentials.

Thunderbird will automatically search for a working and recommended server configuration. Your full name [Your name, as shown to others] Email address [Your existing email address] Password Remember password Available configuration IMAP

Keep your folders and emails synced on your server Incoming imapSTARTTLS 127.0.0.1:1143 Outgoing smtpSTARTTLS 127.0.0.1:1025 Username jwnorr@protonmail.com

Your credentials will only be stored locally on your computer. [Configuration found]

Not sure what to select? Setup documentation - Support forum - Privacy policy

Set Up Your Existing Email Address To use your current email address fill in your credentials. Thunderbird will automatically search for a working and recommended server configuration. Your full name [Your name, as shown to others] Email address [Your existing email address] Password Remember password Available configuration IMAP Keep your folders and emails synced on your server Incoming imapSTARTTLS 127.0.0.1:1143 Outgoing smtpSTARTTLS 127.0.0.1:1025 Username jwnorr@protonmail.com Your credentials will only be stored locally on your computer. [Configuration found] Not sure what to select? Setup documentation - Support forum - Privacy policy

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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I have little time at the moment. But have you installed the proton bridge software?

Used the troubleshooting information supplied by proton? https://proton.me/support/mail

I would guess that on of the most common issues that arises with Proton after installing the bridge is the use of self signed SSL/TLS certificates in the product. Try changing the connection security to none.

I make this suggestion of none in the full knowledge that the encryption only related to a connection between two software products on your computer. Personally I fail to understand the purpose of encryption in this instance unless it is Protons opportunity to claim end to end encryption. If your device is compromised, then the certificates will be available to those that compromised the system so it serves no real security purpose. Unlike communication between the bridge software and the proton servers. But you settings in Thunderbird have nothing to do with that.