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Reply does not include address or body, reply-all button missing using OWL+outlook

  • 3 replies
  • 4 have this problem
  • 1 view
  • Last reply by tysonhenry

tysonhenry
tysonhenry
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V 102.4.2 using OWL 1.0.1 to read email via IMAP on an outlook server. Everything worked fine yesterday (1/5/23). Starting this morning when the reply button is pressed, the new message has only the title and the "On .... wrote:" message. The email address and body of the message are missing. If the message contained multiple recipients, the reply-all button is missing. For some messages reply and reply-all still works.

Reply works correctly with gmail account.

V 102.4.2 using OWL 1.0.1 to read email via IMAP on an outlook server. Everything worked fine yesterday (1/5/23). Starting this morning when the reply button is pressed, the new message has only the title and the "On .... wrote:" message. The email address and body of the message are missing. If the message contained multiple recipients, the reply-all button is missing. For some messages reply and reply-all still works. Reply works correctly with gmail account.

Chosen solution

Microsoft had changed its servers. A new version of Owl (1.0.2) was released on 2023/01/09 that fixes the problem.

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All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I suggest you address your OWL issues with the addon author, using their support email.

matt176
matt176
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Same problem here, it has to be an OWL problem which hopefully they fix soon.

tysonhenry
tysonhenry Question owner
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Chosen Solution

Microsoft had changed its servers. A new version of Owl (1.0.2) was released on 2023/01/09 that fixes the problem.