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android app does not work

  • 6 replies
  • 24 have this problem
  • 55 views
  • Last reply by Paul

WeiDe
WeiDe
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The android does not work anymore, it happened last week. I have reinstalled the app but that does not work. In the image is an example what I see when I try to open a webpage. The webpage won't begin with loading.

The android does not work anymore, it happened last week. I have reinstalled the app but that does not work. In the image is an example what I see when I try to open a webpage. The webpage won't begin with loading.
Attached screenshots

Chosen solution

Hi

We have recently released version 114.2 of Firefox for Android. Does this fix the issue that you are experiencing?

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All Replies (6)

Paul
Paul
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Chosen Solution

Hi

We have recently released version 114.2 of Firefox for Android. Does this fix the issue that you are experiencing?

WeiDe
WeiDe Question owner
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Yes, the new version solves the problem

El Jau
El Jau
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It came back. (was fixed after update and cache cleared) Firefox 114.2.0, Android 11, HONOR X7 CMA-LX1. build 4.2.0.290. Exact same isue, screen identical to WeiDe's screenshot. Came back yesterday with 22 tabs open. Could it be related ?

Paul
Paul
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Hi

Does switching between two tabs fix the problem?

Does switching to another app and then back to Firefox for Android fix the problem?

Do they have Android dark mode enabled?

mia18
mia18
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I also experience this problem on 114.2.0 on two separate devices (both Android 11). Switching tabs or to another app does not solve the problem. I do not have Android dark mode enabled.

Paul
Paul
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Hi

Thank you for your patience while we have been working to look into and resolve this issue.

Please look out for an update from the Google Play store for Firefox for Android version 115.0.1 that we believe should resolve the issue that you have been experiencing. If you see any further issues similar to this, please reply here and we can look into this further for you.