Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Junk Email

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by david

elliff.jordan
elliff.jordan
more options

Thunderbird is stating that it believes an incoming email is junk mail in yellow, but it is still showing in my inbox.

I don't want Thunderbird to only list the email as junk mail, but automatically transfer it out of my main inbox into the junk mail folder.

My settings enable adaptive junk mail filtering and move junk emails to my "junk" folder.

Thank you,

Jordan

Thunderbird is stating that it believes an incoming email is junk mail in yellow, but it is still showing in my inbox. I don't want Thunderbird to only list the email as junk mail, but automatically transfer it out of my main inbox into the junk mail folder. My settings enable adaptive junk mail filtering and move junk emails to my "junk" folder. Thank you, Jordan

All Replies (1)

david
david
  • Top 10 Contributor
more options

It may be your online account doing that, not Thunderbird. If you log online and see the Junk status, the web host is likely the culprit showing them as junk.