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Cant save to Templates

  • 2 replies
  • 2 have this problem
  • 18 views
  • Last reply by andimould66

andimould66
andimould66
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When I edit an email for use as a template, the email disappears and nothing is saved in Templates. Last template I was able to create was in April. I even downloaded the Beta version 116.0b7 but that made no difference. I updated this morning to 117.0b1 and still unable to save templates.

When I edit an email for use as a template, the email disappears and nothing is saved in Templates. Last template I was able to create was in April. I even downloaded the Beta version 116.0b7 but that made no difference. I updated this morning to 117.0b1 and still unable to save templates.

Chosen solution

What is the target folder for templates, set in Account Settings, Copies & Folders, separately for each account? If it's an IMAP account and the target is an IMAP folder, is that folder subscribed?

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

What is the target folder for templates, set in Account Settings, Copies & Folders, separately for each account? If it's an IMAP account and the target is an IMAP folder, is that folder subscribed?

andimould66
andimould66 Question owner
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Thank you SFHOWES, why this changed I dont know but I have now found all my templates I was trying to save and been able to reset the location back to the original. Much appreciated.