TB 115.2.0 Not loading - gloda.index_msg: Problem entering folder: xxx ... Error was: undefined:629: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]"
My nightmare started yesterday around 10 Sept 2023 at 3:20. TB would load, but not the window panes, even though it would indicate that it was downloading (see images 1, 2 & 3). While loading, I would get screen #1 then my monitor would flash and I'd either get screen 2 or 3. Sometimes I got lucking and it would load.
Then I tried clearing the cache, restarting in trouble shooting mode, et al. Here are the logs (see images 4 through 9 and 13).
I can not seem to attach a console file, so here's the text versions:
text version of image # 10 ======
12:08:43.525 1694448523525 addons.xpi WARN Checking C:\Program Files (x86)\Mozilla Thunderbird\distribution\extensions for addons
12:08:44.081 Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:551:15
12:08:44.090 services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource. Utils.sys.mjs:322
12:08:47.474 Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIMsgFolder.subFolders]
_addSubFolders chrome://messenger/content/about3Pane.js:2091 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 initServer chrome://messenger/content/about3Pane.js:725 _initMode chrome://messenger/content/about3Pane.js:1895 _toggleMode chrome://messenger/content/about3Pane.js:1852 set activeModes chrome://messenger/content/about3Pane.js:1755 init chrome://messenger/content/about3Pane.js:1423
about3Pane.js:2091
12:08:47.838 1694448527838 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled
12:08:47.838 1694448527838 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled
12:08:47.939 Uncaught TypeError: win.messageBrowser is undefined
openTab chrome://messenger/content/mailTabs.js:100 _cloneTemplate chrome://messenger/content/mailTabs.js:66
mailTabs.js:100:13
12:08:58.514 gloda.index_msg: Problem entering folder: 2023 08 18 vehicle turned in, skipping. Error was: undefined:629: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource:///modules/gloda/IndexMsg.jsm :: _indexerEnterFolder :: line 629" data: no] IndexMsg.jsm:662:17
12:08:58.514 gloda.indexer: Problem during [job:folder id:8555 items:0 offset:0 goal:null], bailing: NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]
_indexerEnterFolder resource:///modules/gloda/IndexMsg.jsm:629 _worker_folderIndex resource:///modules/gloda/IndexMsg.jsm:1389 workBatch resource:///modules/gloda/GlodaIndexer.jsm:1071 callbackDriver resource:///modules/gloda/GlodaIndexer.jsm:855 _timerCallbackDriver resource:///modules/gloda/GlodaIndexer.jsm:781 openWindowPrompt resource://gre/modules/Prompter.sys.mjs:1231 openPrompt resource://gre/modules/Prompter.sys.mjs:1052 openPromptSync resource://gre/modules/Prompter.sys.mjs:1031 confirmEx resource://gre/modules/Prompter.sys.mjs:1465 confirmEx resource://gre/modules/Prompter.sys.mjs:297 defaultAllowConnection resource://devtools/shared/security/prompt.js:147 authenticate resource://devtools/shared/security/auth.js:173 _authenticate resource://devtools/shared/security/socket.js:621 _handle resource://devtools/shared/security/socket.js:584
GlodaIndexer.jsm:1159:21
12:08:58.563 gloda.index_msg: Problem entering folder: 2023 08 18 vehicle turned in, skipping. Error was: undefined:629: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource:///modules/gloda/IndexMsg.jsm :: _indexerEnterFolder :: line 629" data: no] IndexMsg.jsm:662:17
12:08:58.563 gloda.indexer: Problem during [job:folder id:8555 items:0 offset:0 goal:null], bailing: NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]
_indexerEnterFolder resource:///modules/gloda/IndexMsg.jsm:629 _worker_folderIndex resource:///modules/gloda/IndexMsg.jsm:1389 workBatch resource:///modules/gloda/GlodaIndexer.jsm:1071 callbackDriver resource:///modules/gloda/GlodaIndexer.jsm:855 _timerCallbackDriver resource:///modules/gloda/GlodaIndexer.jsm:781 openWindowPrompt resource://gre/modules/Prompter.sys.mjs:1231 openPrompt resource://gre/modules/Prompter.sys.mjs:1052 openPromptSync resource://gre/modules/Prompter.sys.mjs:1031 confirmEx resource://gre/modules/Prompter.sys.mjs:1465 confirmEx resource://gre/modules/Prompter.sys.mjs:297 defaultAllowConnection resource://devtools/shared/security/prompt.js:147 authenticate resource://devtools/shared/security/auth.js:173 _authenticate resource://devtools/shared/security/socket.js:621 _handle resource://devtools/shared/security/socket.js:584
GlodaIndexer.jsm:1159:21
12:09:16.087 uncaught exception: Object
12:09:43.554 NS_ERROR_FAILURE
==== text version of image # 11 ===
12:08:43.525 1694448523525 addons.xpi WARN Checking C:\Program Files (x86)\Mozilla Thunderbird\distribution\extensions for addons
12:08:44.081 Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:551:15
12:08:44.090 services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource. Utils.sys.mjs:322
12:08:47.474 Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIMsgFolder.subFolders]
_addSubFolders chrome://messenger/content/about3Pane.js:2091 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 initServer chrome://messenger/content/about3Pane.js:725 _initMode chrome://messenger/content/about3Pane.js:1895 _toggleMode chrome://messenger/content/about3Pane.js:1852 set activeModes chrome://messenger/content/about3Pane.js:1755 init chrome://messenger/content/about3Pane.js:1423
about3Pane.js:2091
12:08:47.838 1694448527838 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled
12:08:47.838 1694448527838 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled
12:08:47.939 Uncaught TypeError: win.messageBrowser is undefined
openTab chrome://messenger/content/mailTabs.js:100 _cloneTemplate chrome://messenger/content/mailTabs.js:66
mailTabs.js:100:13
12:08:58.514 gloda.index_msg: Problem entering folder: 2023 08 18 vehicle turned in, skipping. Error was: undefined:629: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource:///modules/gloda/IndexMsg.jsm :: _indexerEnterFolder :: line 629" data: no] IndexMsg.jsm:662:17
12:08:58.514 gloda.indexer: Problem during [job:folder id:8555 items:0 offset:0 goal:null], bailing: NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]
_indexerEnterFolder resource:///modules/gloda/IndexMsg.jsm:629 _worker_folderIndex resource:///modules/gloda/IndexMsg.jsm:1389 workBatch resource:///modules/gloda/GlodaIndexer.jsm:1071 callbackDriver resource:///modules/gloda/GlodaIndexer.jsm:855 _timerCallbackDriver resource:///modules/gloda/GlodaIndexer.jsm:781 openWindowPrompt resource://gre/modules/Prompter.sys.mjs:1231 openPrompt resource://gre/modules/Prompter.sys.mjs:1052 openPromptSync resource://gre/modules/Prompter.sys.mjs:1031 confirmEx resource://gre/modules/Prompter.sys.mjs:1465 confirmEx resource://gre/modules/Prompter.sys.mjs:297 defaultAllowConnection resource://devtools/shared/security/prompt.js:147 authenticate resource://devtools/shared/security/auth.js:173 _authenticate resource://devtools/shared/security/socket.js:621 _handle resource://devtools/shared/security/socket.js:584
GlodaIndexer.jsm:1159:21
12:08:58.563 gloda.index_msg: Problem entering folder: 2023 08 18 vehicle turned in, skipping. Error was: undefined:629: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource:///modules/gloda/IndexMsg.jsm :: _indexerEnterFolder :: line 629" data: no] IndexMsg.jsm:662:17
12:08:58.563 gloda.indexer: Problem during [job:folder id:8555 items:0 offset:0 goal:null], bailing: NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]
_indexerEnterFolder resource:///modules/gloda/IndexMsg.jsm:629 _worker_folderIndex resource:///modules/gloda/IndexMsg.jsm:1389 workBatch resource:///modules/gloda/GlodaIndexer.jsm:1071 callbackDriver resource:///modules/gloda/GlodaIndexer.jsm:855 _timerCallbackDriver resource:///modules/gloda/GlodaIndexer.jsm:781 openWindowPrompt resource://gre/modules/Prompter.sys.mjs:1231 openPrompt resource://gre/modules/Prompter.sys.mjs:1052 openPromptSync resource://gre/modules/Prompter.sys.mjs:1031 confirmEx resource://gre/modules/Prompter.sys.mjs:1465 confirmEx resource://gre/modules/Prompter.sys.mjs:297 defaultAllowConnection resource://devtools/shared/security/prompt.js:147 authenticate resource://devtools/shared/security/auth.js:173 _authenticate resource://devtools/shared/security/socket.js:621 _handle resource://devtools/shared/security/socket.js:584
GlodaIndexer.jsm:1159:21
12:09:16.087 uncaught exception: Object
12:09:43.554 NS_ERROR_FAILURE
==== text version of image # 12 ===
12:08:43.525 1694448523525 addons.xpi WARN Checking C:\Program Files (x86)\Mozilla Thunderbird\distribution\extensions for addons
12:08:44.081 Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:551:15
12:08:44.090 services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource. Utils.sys.mjs:322
12:08:47.474 Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIMsgFolder.subFolders]
_addSubFolders chrome://messenger/content/about3Pane.js:2091 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 _addSubFolders chrome://messenger/content/about3Pane.js:2110 initServer chrome://messenger/content/about3Pane.js:725 _initMode chrome://messenger/content/about3Pane.js:1895 _toggleMode chrome://messenger/content/about3Pane.js:1852 set activeModes chrome://messenger/content/about3Pane.js:1755 init chrome://messenger/content/about3Pane.js:1423
about3Pane.js:2091
12:08:47.838 1694448527838 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled
12:08:47.838 1694448527838 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled
12:08:47.939 Uncaught TypeError: win.messageBrowser is undefined
openTab chrome://messenger/content/mailTabs.js:100 _cloneTemplate chrome://messenger/content/mailTabs.js:66
mailTabs.js:100:13 12:08:58.514 gloda.index_msg: Problem entering folder: 2023 08 18 vehicle turned in, skipping. Error was: undefined:629: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource:///modules/gloda/IndexMsg.jsm :: _indexerEnterFolder :: line 629" data: no] IndexMsg.jsm:662:17
12:08:58.514 gloda.indexer: Problem during [job:folder id:8555 items:0 offset:0 goal:null], bailing: NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]
_indexerEnterFolder resource:///modules/gloda/IndexMsg.jsm:629 _worker_folderIndex resource:///modules/gloda/IndexMsg.jsm:1389 workBatch resource:///modules/gloda/GlodaIndexer.jsm:1071 callbackDriver resource:///modules/gloda/GlodaIndexer.jsm:855 _timerCallbackDriver resource:///modules/gloda/GlodaIndexer.jsm:781 openWindowPrompt resource://gre/modules/Prompter.sys.mjs:1231 openPrompt resource://gre/modules/Prompter.sys.mjs:1052 openPromptSync resource://gre/modules/Prompter.sys.mjs:1031 confirmEx resource://gre/modules/Prompter.sys.mjs:1465 confirmEx resource://gre/modules/Prompter.sys.mjs:297 defaultAllowConnection resource://devtools/shared/security/prompt.js:147 authenticate resource://devtools/shared/security/auth.js:173 _authenticate resource://devtools/shared/security/socket.js:621 _handle resource://devtools/shared/security/socket.js:584
GlodaIndexer.jsm:1159:21
12:08:58.563 gloda.index_msg: Problem entering folder: 2023 08 18 vehicle turned in, skipping. Error was: undefined:629: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource:///modules/gloda/IndexMsg.jsm :: _indexerEnterFolder :: line 629" data: no] IndexMsg.jsm:662:17
12:08:58.563 gloda.indexer: Problem during [job:folder id:8555 items:0 offset:0 goal:null], bailing: NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgLocalMailFolder.getDatabaseWithReparse]
_indexerEnterFolder resource:///modules/gloda/IndexMsg.jsm:629 _worker_folderIndex resource:///modules/gloda/IndexMsg.jsm:1389 workBatch resource:///modules/gloda/GlodaIndexer.jsm:1071 callbackDriver resource:///modules/gloda/GlodaIndexer.jsm:855 _timerCallbackDriver resource:///modules/gloda/GlodaIndexer.jsm:781 openWindowPrompt resource://gre/modules/Prompter.sys.mjs:1231 openPrompt resource://gre/modules/Prompter.sys.mjs:1052 openPromptSync resource://gre/modules/Prompter.sys.mjs:1031 confirmEx resource://gre/modules/Prompter.sys.mjs:1465 confirmEx resource://gre/modules/Prompter.sys.mjs:297 defaultAllowConnection resource://devtools/shared/security/prompt.js:147 authenticate resource://devtools/shared/security/auth.js:173 _authenticate resource://devtools/shared/security/socket.js:621 _handle resource://devtools/shared/security/socket.js:584
GlodaIndexer.jsm:1159:21
12:09:16.087 uncaught exception: Object
12:09:43.554 NS_ERROR_FAILURE
Modified by Wayne Mery
All Replies (7)
Update:
The only way that I can get TB to load correctly is to click
Help > Trouble Shoot Mode > Restart > Disable all add-ons > Make changes & restart
The only "add-ons" that I have are under Themes so the GUI color scheme matches my PC's, dark.
Developer writes: I think their profile's got a broken folder in it. We saw this before I think, with somebody who imported a profile. The folder's called 2023 08 18 vehicle turned in
So on your computer, find that file and also the one with .msf extension and move them out of your Thunderbird profile.
How did that work for you?
I believe that worked. By deleting those to files, TB loads now.
Unfortunately, I need the contents of that folder. Is there any way to recover them?
You moved it as instructed, correct? If you deleted it, you need to try to find the deleted version and move it to a safe location
I deleted those two files just to get my entire profile back up and running. But I have a backed up copy of my entire old profile. Those two files are still in there.
Wayne, what do you mean to move them "out of my profile"?
And how would I open them?
Once https://addons.thunderbird.net/en-us/thunderbird/addon/importexporttools-ng/ is updated for version 115 you will be able to import the file