Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how to retrieve My Collections

  • 1 reply
  • 0 have this problem
  • 10 views
  • Last reply by Paul

qcgandolf13
qcgandolf13
more options

In order to complete last update I had to Uninstaller and reinstall Firefox for Android. Now all my collections are gone !!!!! How can I retrieve My Colections?

In order to complete last update I had to Uninstaller and reinstall Firefox for Android. Now all my collections are gone !!!!! How can I retrieve My Colections?

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Your Collections were lost when you uninstalled Firefox for Android. I am sorry, but there is no way that I am aware of to recover them.