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Website error

  • 4 replies
  • 1 has this problem
  • 12 views
  • Last reply by pwflaw

pwflaw
pwflaw
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Android Firefox won't load a website but laptop Firefox will. How can I fix Android?

Android Firefox won't load a website but laptop Firefox will. How can I fix Android?

All Replies (4)

Paul
Paul
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Hi

What is the address of the website that you are trying to view?

What level of enhanced tracking protection do you have set?

Do you have any add-ons installed in Firefox for Android?

pwflaw
pwflaw Question owner
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1. montserratretreat.org

2. Even when I turn off enhanced tracking for the whole app Firefox (Android) won't allow access. Interestingly, using Firefox with a VPN will allow me to access the site and even let me mark the site as an exception to the advanced tracking but it all reverts to "unsafe" if I close the app and restart it again without VPN.

3. no add-ons

Paul
Paul
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  • Top 10 Contributor
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Hi

I can access the site fine without a VPN - I think that you mind that the site is being blocked by your internet service provider or telephone company, possibly in error.

I recommend that you contact their support team for help with this issue.

pwflaw
pwflaw Question owner
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Thank you for your time and effort. I can access the site with my phone by using the Opera browser app even without using a VPN. I have also messaged the site's IT folks but no response yet. Again, thank you for your interest.