Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I unblock access to my email account on firefox?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by jonzn4SUSE

more options

my access to my xfinity email is blocked and I can't figure out how to unblock

my access to my xfinity email is blocked and I can't figure out how to unblock

All Replies (3)

more options

Yes, I'm able to replicate the issue. It only works in Troubleshoot Mode.

Helpful?

more options

You can check for issues with Total Cookie Protection.

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.

Helpful?

more options

After clearing browser caches it works normally. see screenshots

Modified by jonzn4SUSE

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.