Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to download messages from Thunderbird to my desktop computer

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by sfhowes

billmcd1
billmcd1
more options

As suggested on Support page I checked my account settings and contacted provider Shaw and found Shaw is showing IMAP settings while Thunderbird shows Pop3 settings. I also have a Tablet and I can receive Shaw messages on it as its account setting are IMAP same as Shaw. I find I cannot change the Pop3 settings to IMAP in Thunderbird. Help would be appreciated as I have over 100 messages waiting to download. Thanks, Bill

As suggested on Support page I checked my account settings and contacted provider Shaw and found Shaw is showing IMAP settings while Thunderbird shows Pop3 settings. I also have a Tablet and I can receive Shaw messages on it as its account setting are IMAP same as Shaw. I find I cannot change the Pop3 settings to IMAP in Thunderbird. Help would be appreciated as I have over 100 messages waiting to download. Thanks, Bill

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

You can't change from POP to IMAP by just changing the settings - add the account as IMAP:

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

Shaw IMAP settings: imap.shaw.ca, 993, SSL/TLS, normal password, part of address before @

outgoing SMTP: mail.shaw.ca, 587, STARTTLS, normal password, part of address before @

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.