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my Spectrum email won't send and receive with Thunderbird

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  • Last reply by frisée

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Up until a couple of days ago things were working ok. Now I get an error message that is attached here as an image. When I try to receive messages it says my folder is up to date but on the server direct with Spectrum I have 50-60 new messages.

mail.brighthouse.com port 993 for receive

mail.brighthouse.com port 587 for sending

I checked with Spectrum and the above are the correct servers and settings. Any idea what I inadvertently changed or am overlooking?

Up until a couple of days ago things were working ok. Now I get an error message that is attached here as an image. When I try to receive messages it says my folder is up to date but on the server direct with Spectrum I have 50-60 new messages. mail.brighthouse.com port 993 for receive mail.brighthouse.com port 587 for sending I checked with Spectrum and the above are the correct servers and settings. Any idea what I inadvertently changed or am overlooking?
Attached screenshots

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This may be a similar problem to the 'SMTP Server timing out problem'

If you search for the string "the connection to the outgoing server SMTP timed out" in the top right search field, there will be numerous articles with information about how to resolve this issue.

The most common solution is that Anti-Virus software needs to be switched off from scanning emails.

If the solutions offered don't work, please reply to the post and it will be relisted as in need of a solution.

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