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one secure website loads painfully slow (7 minutes !). Only this site. How can I streamline firefox to load these pages faster?

AnonymousUser
AnonymousUser
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one secure website loads painfully slow (7 minutes !). Only this site. How can I streamline firefox to load these pages faster? This started happening only after I switched from McAffee to Norton Security Suite. Other secure sites load just fine.

URL of affected sites

http://www.chase.com

one secure website loads painfully slow (7 minutes !). Only this site. How can I streamline firefox to load these pages faster? This started happening only after I switched from McAffee to Norton Security Suite. Other secure sites load just fine. == URL of affected sites == http://www.chase.com

All Replies (2)

Chris Ilias
Chris Ilias
  • Moderator
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If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Diagnose Firefox issues using Troubleshoot Mode.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You have or had an extension installed (NET_mmhpset) that has changed the user agent from Firefox/3.6.3 to Firefox/3.0.x.

You can check the general.useragent prefs on the about:config page. You can open the about:config page via the location bar, just like you open a website. Filter: general.useragent If general.useragent prefs are bold (user set) then you can right-click that pref and choose Reset.

See Web sites or add-ons incorrectly report incompatible browser and Find what version of Firefox you are using See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default