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The add-ons window does not appear when I go to Tool>Add-ons.

  • 3 replies
  • 2 have this problem
  • 9 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
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A notice says: "A running script is insufficient...." often appears and I can not open my add-ons when I go to: Tool>Add-ons

A notice says: "A running script is insufficient...." often appears and I can not open my add-ons when I go to: Tool>Add-ons

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

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All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

AnonymousUser
AnonymousUser Question owner
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Thanks a lot for your reply. I have solve my problem.

the-edmeister
the-edmeister
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It would have been nice if you had mentioned what the cause of your problem was, as that information might be useful for another user with that same problem.