Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

AFTER SUBJECT IS TYPED IN THE CURSOR WILL NOT LET ME WRITE THE MESSAGE

more options

WHEN SENDING AN E-MAIL, I CAN TYPE IN THE CONTACT PERSON AND THE SUBJECT, BUT THE CURSOR WILL NOT GO ANY FURTHER - THEREFORE, I CANNOT TYPE MY MESSAGE

This happened

Every time Firefox opened

== I TRIED TO SEND A MESSAGE TODAY

WHEN SENDING AN E-MAIL, I CAN TYPE IN THE CONTACT PERSON AND THE SUBJECT, BUT THE CURSOR WILL NOT GO ANY FURTHER - THEREFORE, I CANNOT TYPE MY MESSAGE == This happened == Every time Firefox opened == I TRIED TO SEND A MESSAGE TODAY

All Replies (1)

more options

1) Firefox 2.0.0.20 is no longer supported, and since you are using Windows Vista there are 3 newer versions of Firefox you can install - 2 of which are still supported.

2) Which web mail service are you using with Firefox? Yesterdays Hotmail upgrade seems to have broken many things for Firefox users, regardless of which Firefox version is used. It's up to Microsoft to fix the problems they created with that update.