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Firefox 3.6.8 (and 4.0b) is crashing every time I load Gmail.

  • 1 reply
  • 24 have this problem
  • 3 views
  • Last reply by Morbus

taliesan
taliesan
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I navigate to Gmail in FF 3.6.8 or 4.0 and log in. The site begins to load but after about 3 seconds it crashes the browser. The crash appears to be tied to the calendar sidebar widget loading, but that may just be a coincidence of the timing.

I have uninstalled and reinstalled Firefox 3.6.8. That didn't help.

I loaded Firefox in safe mode, disabled / uninstalled all the plug-ins and that didn't help.

So I installed 4.0 to see if that would fix it and it hasn't.

I am on a Dell XPS 1530 with Windows Vista.

I navigate to Gmail in FF 3.6.8 or 4.0 and log in. The site begins to load but after about 3 seconds it crashes the browser. The crash appears to be tied to the calendar sidebar widget loading, but that may just be a coincidence of the timing. I have uninstalled and reinstalled Firefox 3.6.8. That didn't help. I loaded Firefox in safe mode, disabled / uninstalled all the plug-ins and that didn't help. So I installed 4.0 to see if that would fix it and it hasn't. I am on a Dell XPS 1530 with Windows Vista.

All Replies (1)

Morbus
Morbus
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If you loaded safe mode and ticked Disable all add-ons at startup, and it still has the same problem (if you didn't tick it, please try it), can you please try it in a new (temporary) Firefox profile and see if the issue is still present? See this article to know how to create a new Firefox profile. Please report back the results.