Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't find downloaded file.

  • 1 reply
  • 61 have this problem
  • 14 views
  • Last reply by Zheft

more options

I downloaded a file. It didn't give me the option to OPEN or SAVE, it just started the download. After it finished, nothing happened when I double-clicked on the file in the Downloads window and the Open Containing Folder option was disabled. I tried the Search function by the file name, but still couldn't find it. Any idea where it could be?

I downloaded a file. It didn't give me the option to OPEN or SAVE, it just started the download. After it finished, nothing happened when I double-clicked on the file in the Downloads window and the Open Containing Folder option was disabled. I tried the Search function by the file name, but still couldn't find it. Any idea where it could be?

All Replies (1)

more options

I found that this tip helped me solve the problem. Try it out and let me know how it went! http://support.mozilla.com/en-US/kb/unable+to+download+or+save+files#Disable_virus_scanning_in_Firefox_preferences