Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I was in my brokerage account (https) and firefox crashed and sent all my account info to somewhere inside mozilla. I want a pearson to contact me about this egregious voilation of financial privacy.

more options

Call me at Phone number removed This is a personal cell number that I want kept private.

Moderator note: Please avoid posting personal information on a public forum. Please see theForum and chat rules and guidelines

Call me at '''Phone number removed''' This is a personal cell number that I want kept private. '''Moderator note: Please avoid posting personal information on a public forum. Please see the[http://support.mozilla.com/kb/Forum%20and%20chat%20rules%20and%20guidelines Forum and chat rules and guidelines]'''

Modified by Shawn

All Replies (1)

more options

I am a forum moderator, not a Mozilla employee. This being a weekend, I doubt if anyone "inside Mozilla" will see this posting before Monday. See if this eases your mind a bit.
http://support.mozilla.com/en-US/kb/Mozilla%20Crash%20Reporter

1. You can de-select sending the crash report to Mozilla completely.
2. There is a Details button where you could review the information that was being sent.
3. You can de-select sending the address of the page you were on.
That's the only identifiable information that is sent.
4. Your "brokerage account information" or account number was not sent to the Crash Reporter server, only information pertaining to what was happening within Firefox at the time of the crash.

You can view that crash report to see exactly what information was sent.
Type about:crashes in the URL bar and hit Enter.
Click on the report that corresponds with the date / time of that crash.
You can see exactly what information was collected by the Crash Reporter.