Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Download error -228, tryed all methods still no solution except .xpi manual install, please help!

  • 4 replies
  • 8 have this problem
  • 8 views
  • Last reply by G.E.O.

G.E.O.
G.E.O.
more options

Hi, Until last year i could normally d\load and install addons. Then i did an update to firefox 3 and it became impossible to update those installed addons or to d\load new ones. I've followed all the advice here: http://support.mozilla.com/en-US/kb/Unable%20to%20install%20add-ons without any result even made a totally clean install of firefox. Still not able to install any plugin or theme, getting the message: "Firefox could not install the file at

https://addons.mozilla.org/firefox/downloads/latest/722/addon-722-latest.xpi?src=addondetail

because: Download error -228" I can go to the developers site to download the .xpi file and do a manual installation, but this has to be done for every addon and every theme, and every time i need to update those, so it's a pain in the back side. Is there a solution to this problem? Thanks

Hi, Until last year i could normally d\load and install addons. Then i did an update to firefox 3 and it became impossible to update those installed addons or to d\load new ones. I've followed all the advice here: http://support.mozilla.com/en-US/kb/Unable%20to%20install%20add-ons without any result even made a totally clean install of firefox. Still not able to install any plugin or theme, getting the message: "Firefox could not install the file at https://addons.mozilla.org/firefox/downloads/latest/722/addon-722-latest.xpi?src=addondetail because: Download error -228" I can go to the developers site to download the .xpi file and do a manual installation, but this has to be done for every addon and every theme, and every time i need to update those, so it's a pain in the back side. Is there a solution to this problem? Thanks

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This problem can also be caused by a firewall that is blocking content.

See also:

G.E.O.
G.E.O. Question owner
more options

Indeed, i forgot to say that i disable the firewall as well as the antivirus software during the above attempts, but without any result. Thanks for the reply.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Sometimes you only disable the user interface of security software, but the firewall services are still running in the background. So make sure that you give Firefox full access in the firewall.

G.E.O.
G.E.O. Question owner
more options

I gave it a try, disabled the firewall (shutdown zone alarm) and checked with the task manager, no instances of the firewall were running. Again no luck.