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Firefox crashes everytime I try to log on to a WebEx presentation.

  • 1 reply
  • 35 have this problem
  • 2 views
  • Last reply by hokie01

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Always worked on the old version. Tried downloading a webex for firefox and macosX, but continued to crash.

Always worked on the old version. Tried downloading a webex for firefox and macosX, but continued to crash.

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After an hour of searching, this is the solution that worked for me. Close Firefox; Find the Firefox application in Finder; Right click and select Get Info; Tick the box to Open in 32-bit mode; Now open Firefox and Webex should work - at least it did for me.

Modified by hokie01