We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

a firefox process is still running after I exit from firefox

jisner
jisner
more options

Periodically I notice Firefox getting slower and slower (e.g., scrolling gets jerky) and consuming a lot of memory (up to 2GB). If I File -> Exit from Firefox and watch the processes in the Windows Task Manager, I sometimes (but not always) see that a Firefox process continues to run and its memory has not been freed. After several minutes, the process still shows no sign of going away. If I manually end the process and restart Firefox, it performs well -- until it begins slowing down again.

Periodically I notice Firefox getting slower and slower (e.g., scrolling gets jerky) and consuming a lot of memory (up to 2GB). If I File -> Exit from Firefox and watch the processes in the Windows Task Manager, I sometimes (but not always) see that a Firefox process continues to run and its memory has not been freed. After several minutes, the process still shows no sign of going away. If I manually end the process and restart Firefox, it performs well -- until it begins slowing down again.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Over at MozillaZine, they have compiled a long list of troubleshooting steps for Firefox not shutting down cleanly:

http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit

However, it sounds as though your issue may be something happening while you use Firefox. If the above doesn't help, you may want to describe the types of content that seem to be related to the issues.