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I just downloaded firefox 4 then went to facebook to play my favorite game from Zynga it says it has loaded but there is nothing. I go to a different coputer that has firefox4 and the same games load perfect. Is it my computer or what????

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  • Last reply by cor-el

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I just downloaded firefox 4 then went to facebook which loaded fine but when I go to my favorite games from Zygna it says it loaded but there is nothing just a blank page.

I just downloaded firefox 4 then went to facebook which loaded fine but when I go to my favorite games from Zygna it says it loaded but there is nothing just a blank page.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)