Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't download Firefox

  • 2 replies
  • 6 have this problem
  • 2 views
  • Last reply by melwood99

melwood99
melwood99
more options

I want to download Firefox and get rid of Internet Explorer. It goes through a couple run screens until I get an Internet Explorer warning screen that says that file Firefox%20setup%204.0.1.exe is from an unsafe source (even though my Norton says it's trusted). I click run anyway and then Internet Explorer stops the download saying that the file is corrupt. I've tried downloading it a couple times and get the same result. Please help!

I want to download Firefox and get rid of Internet Explorer. It goes through a couple run screens until I get an Internet Explorer warning screen that says that file Firefox%20setup%204.0.1.exe is from an unsafe source (even though my Norton says it's trusted). I click run anyway and then Internet Explorer stops the download saying that the file is corrupt. I've tried downloading it a couple times and get the same result. Please help!

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try saving the Firefox_Setup file, instead of trying to "Run" it. Then double-click it to start the installation procedure.

melwood99
melwood99 Question owner
more options

Unfortunately, that didn't work. I was able to save it to my desktop, but when I double clicked it, I got the message that the file is corrupt.