Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Up & Down arrows cause page to jump-- no smooth scrolling since upgrade to Firefox 5.0.

  • 7 replies
  • 59 have this problem
  • 10 views
  • Last reply by cor-el

more options

Since upgrading to Firefox 5.0, the UP and DOWN keys cause page to jump and not to smooth scroll. I've tried various combinations of smooth/auto scroll in Tools/Options but n0 success. The keys work fine in Thunderbird and anything not using Firefox 5.0. No problem with previous versions. Any suggestions? It does not make much difference which website I am visiting. I use Windows7 in my laptop (Medion Akoya) and have not noticed any other problems. Thanks for taking the trouble to read this.

Since upgrading to Firefox 5.0, the UP and DOWN keys cause page to jump and not to smooth scroll. I've tried various combinations of smooth/auto scroll in Tools/Options but n0 success. The keys work fine in Thunderbird and anything not using Firefox 5.0. No problem with previous versions. Any suggestions? It does not make much difference which website I am visiting. I use Windows7 in my laptop (Medion Akoya) and have not noticed any other problems. Thanks for taking the trouble to read this.

All Replies (7)

more options

Click the orange Firefox button, go to Options | Options | Advanced and in the General menu, checkmark the option called "Use smooth scrolling".

If it's already checked, but doesn't appear to improve matters, install this add-on: https://addons.mozilla.org/en-US/firefox/addon/smoothwheel/ It should make a difference even though you have a laptop.


If this answers your question, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same subject.

Thanks.

more options

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

more options

It worked for me! Thank you cor-el!

Modified by zman

more options

You're welcome

more options

go to firefox -->options-->advanced-->general--> accesibility uncheck the option: "always use the cursor keys to navigate within pages". (see pic)

more options

I've tried both these solutions and still no success,btw,f7 on my computer switches the speaker on and off,there is no mention of 'caret browsing'...?

more options

I assume that you are on a Mac?

In that case use:

  • Firefox > Preferences > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

See http://kb.mozillazine.org/Menu_differences

  • Windows: Firefox (Tools) > Options
  • Mac: Firefox > Preferences
  • Linux: Edit > Preferences