Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I try to move my downloaded Firefox icon into my Applications folder I end up with its alias. Why?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

paulaendo
paulaendo
more options

I followed directions for getting Firefox free on my MacBook Pro (OS X.5.8). A downloaded Firefox icon appeared on my desktop. But when I try to move it into my Applications folder I get an alias there not the original downloaded icon. What should I do?

I followed directions for getting Firefox free on my MacBook Pro (OS X.5.8). A downloaded Firefox icon appeared on my desktop. But when I try to move it into my Applications folder I get an alias there not the original downloaded icon. What should I do?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.