Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox claims SSL certificate is invalid

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

more options

Hello,

We recently installed a new Verisign SSL certificate on our Magento webcart server for the site listed below. On all versions of Internet Explorer and Google Chrome the site looks fine and the certificate shows as updated, by all versions of Firefox claim the certificate is invalid. We need to find out what is causing this so we can fix it ASAP! As far as we can tell everything is correct on our end; any assistance would be appreciated.

Regards, Matt

Hello, We recently installed a new Verisign SSL certificate on our Magento webcart server for the site listed below. On all versions of Internet Explorer and Google Chrome the site looks fine and the certificate shows as updated, by all versions of Firefox claim the certificate is invalid. We need to find out what is causing this so we can fix it ASAP! As far as we can tell everything is correct on our end; any assistance would be appreciated. Regards, Matt

All Replies (1)

more options

You do not send the VeriSign intermediate certificate VeriSign Class 3 International Server CA - G3

You can test the certificate chain via a site like this: