Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot get Firefox to offer to remember any passwords

kincaidcbrown
kincaidcbrown
more options

I have gone through the steps listed at http://support.mozilla.com/en-US/kb/make-firefox-remember-usernames-and-passwords?s=remembering+passwords&as=s and http://support.mozilla.com/en-US/kb/Username%20and%20password%20not%20remembered to no avail.

"Remember Passwords for Sites" has always been checked and there are no exceptions in the exceptions menu.

Thank you.

I have gone through the steps listed at http://support.mozilla.com/en-US/kb/make-firefox-remember-usernames-and-passwords?s=remembering+passwords&as=s and http://support.mozilla.com/en-US/kb/Username%20and%20password%20not%20remembered to no avail. "Remember Passwords for Sites" has always been checked and there are no exceptions in the exceptions menu. Thank you.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

kincaidcbrown
kincaidcbrown Question owner
more options

Thanks for the idea, but still no luck.