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I can use Firefox on my home Wi-fi network but NOT on my mobile network.

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  • 1 has this problem
  • 3 views
  • Last reply by Kevin

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I have the HTC Sensation 4G and recently downloaded Firefox for it, it works great on my home Wi-Fi network but when I get out and try to use it on my mobile network it doesn't load any pages, doesn't even try.

I have the HTC Sensation 4G and recently downloaded Firefox for it, it works great on my home Wi-Fi network but when I get out and try to use it on my mobile network it doesn't load any pages, doesn't even try.

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That's a little strange. Does this happen with Firefox 7.0 by any chance? -- A new version we released to Android market today.

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What company provides your mobile service? We have run into a mobile provider in the past that was blocking Firefox (seemed that they wanted to block users from tethering their phones to their laptops). If this is the case installing the Phony extension and setting the 'User Agent' in the preferences to Nexus One.

https://addons.mozilla.org/en-US/mobile/addon/phony/